What is Irony The 3 Major Types of Irony (with Examples)

What is Irony The 3 Major Types of Irony (with Examples) What Is Irony and How Should You Use it? Last updated: 04/18/2019Many of us probably know it when we see it, but few of us can articulate what irony really is - much less identify the different types. However, it’s important for writers to understand this literary technique, as it can really add depth to your story - so long as you’re not using it in a hackneyed or incorrect way (like the much-debated Alanis Morissette song).In this article, we will define and analyze the various types of irony and how to use them in your writing. These types include dramatic, situational, and verbal irony, along with their offshoots and related terms. We’ll also give examples of each type in literature, films, and other media. Finally, we’ll debunk the concept of "rain on your wedding day†Ã‚  - which might be inconvenient but certainly isn’t ironic. The 3 different types of irony how to use them What is irony?Irony is a storytelling tool used to create a contrast between how things seem and how they really are beneath the surface. The term comes from the Latin word ironia, which means â€Å"feigned ignorance.† The three main types used in literature are dramatic, situational, and verbal, as mentioned above.People often conflate irony with sarcasm, coincidence, or bad luck. While these concepts can have ironic characteristics, they’re not interchangeable with irony.So for example, if you run to catch the bus and miss it by two seconds, that’s not ironic - unless the reason you’re late is because you were bragging about how you wouldn’t miss the bus. This creates an unexpected and comic contrast to what would otherwise just be an unfortunate situation. More on that later. The stages of dramatic ironyNow that you have a solid handle on what it is, let’s break down the three stages of dramatic irony.  We’ll use another Shakespearean example, this time from Baz Luhrmann’s Romeo + Juliet (which has an ever-so-slightly different ending from the original play), to illustrate these stages.Stage 1. Installation: the information is presented to the audience, but withheld from the characters. Toward the end of the movie, Juliet fakes her own death to get out of marrying Paris. She sends a message detailing her plans to Romeo, but he never receives it - so the audience knows Juliet isn’t really dead, but Romeo does not.Stage 2. Exploitation: the author uses this imbalance to heighten curiosity and tension. Romeo finds out about Juliet’s â€Å"death† and buys poison in order to join her in the afterlife. The audience doesn’t yet know whether he will go through with it, however, and they're filled with anguished curiosity.Stage 3. Resolution: the characters find out the truth. In the Baz Luhrmann version, Romeo drinks the poison by Juliet’s side, but she awakens from her deep slumber just before he dies. Hence he does, eventually, find out the truth that she was never really dead - but of course, he’s already consumed the poison, which means all they have time for is one final kiss.In this case, the dramatic irony is also tragic irony; the characters in Romeo + Juliet find out the truth just moments too late to stop something horrible from happening. Heartbreaking, no? 💔How else is dramatic irony used?To induce feelings of fear or suspenseAlfred Hitchcock succinctly explains dramatic irony by describing two scenes:In the first, four people are sitting at a table, having a conversation, when a bomb explodes.In the second, we witness an anarchist enter the room, place a bomb under the table, and set it to explode at 1pm. Moments later, we watch as four people sit at th at table and begin a conversation. There is a clock on the wall that reads 12:45pm.In the first scene, we experience momentary surprise. In the second scene, an innocuous conversation becomes charged with prolonged suspense - dramatic irony.For some truly impressive suspense-building, check out this list of the 50 best suspense books of all time.To stir up sympathy for a characterIn the movie Ten Things I Hate About You, high school senior Kat is cold and reserved. After Patrick agrees to woo Kat in exchange for payment from a fellow classmate (who wants to date her sister), we see her warm to him. However, even as they fall for each other, we know that the truth about Patrick’s initial interest in Kat will inevitably come out - consequently, we feel sympathy for her as the reveal draws closer.To create comical situationsIn the season eight finale of  Friends, Joey picks up Ross’s coat and a ring tumbles out - a ring intended for Ross to propose to Rachel. When Jo ey kneels down to pick it up, Rachel assumes he is proposing†¦ and accepts.Hilarity ensues as misunderstanding and miscommunication take the day. But of course, ignorance can only remain bliss for so long. Once exploitation is underway, resolution must follow soon after. A character who remains oblivious for too long can start to seem unrealistic to readers, and tension turns to frustration; always keep this in mind when using dramatic irony in a story. Dramatic irony: when readers know something the characters don’t 😠² 2. Situational ironyWhen the truth contradicts an expected outcome, it's  situational irony - also known as â€Å"the irony of events.† Again, just to clarify, irony is not the same as "coincidence" and "bad luck." If you buy a new car and then accidentally drive it into a tree, that is both coincidence and bad luck. However, if a professional stunt driver crashes into a tree on their way home from receiving a â€Å"best driver† award, that is situationally ironic.Example of situational irony: Harry Potter and the Deathly HallowsThroughout the seventh book of the Harry Potter series, readers follow Harry on his quest to find and destroy Voldemort’s six Horcruxes. At the end of the novel, we find out that there is a seventh Horcrux, so to speak  - and it's Harry himself.This unexpected twist also comes with the ironic realization that in order for Voldemort to die, Harry must sacrifice himself. So he willingly goes to meet Voldemort - and his own death. But when Voldemort uses the killing curse on Harry, it has the opposite of his desired effect. Harry lives while the Horcrux dies, bringing Voldemort that much closer to his greatest fear: mortality.In this way, Harry being a Horcrux is actually a double case of situational irony. Harry believes he must die in order to vanquish his enemy, whereas Voldemort thinks he is killing Harry, but he’s actually killing himself. Mind = blown, right?How to Write Dialogue: 10 Simple Rules (Plus 5 Mistakes to Avoid!) Read post This does rely on well-planned timing and context, however. A character needs to be properly developed, and the tone of a scene needs to be precisely conveyed, in order for dialogue to come across as ironic. Otherwise, there's a danger that the character’s statement may go over the reader’s head or be taken literally.For comic reliefOf course, sometimes writers use verbal irony simply to be funny. Whether it’s to highlight a sarcastic character (see: Chandler Bing) or to lighten tension during a dark or difficult scene, verbal irony typically does a very good job of providing comic relief.Final takeawaysHopefully you now understand the general purpose of irony: to create a contrast between appearances and underlying truths. When done properly, this can rather significantly alter a reader’s interaction with, expectations of, and insight into a novel. Indeed, irony is a hallmark of some of the most interesting and sophisticated writing in this day and age.Re member to use it with care, however, as it requires people to read between the lines. Irony can add a lot to the reading experience, but shouldn’t throw us so far off course that we can’t find our way to the truth. With that in mind, go forth and be ironic! (In your story, we mean.)What’s your favorite example of irony? Let us know in the comments!

Rebut vs. Refute vs. Deny

Rebut vs. Refute vs. Deny Rebut vs. Refute vs. Deny Rebut vs. Refute vs. Deny By Sharon Theres often confusion between rebut and refute and both words may be misused when deny is most appropriate. Its true that they all have to do with negation, but thats where the similarity ends. To deny a statement is simply that. If I say all dogs are grey, then if you deny or contradict that statement all you have to do is say: No, theyre not. However, if you wanted to rebut my statement, you would have to provide a well thought out and reasoned argument that suggests that I might be wrong. This is used in debates, where speakers present evidence that supports a counter argument. In order to refute my statement about dogs, you would have to prove it wrong, perhaps by showing me a dog of a different color. Here are some quotations from publications around the web: Friday, Mr. Emanuel declined to speculate on whether the Trump administration would find another rationale to deny the city the grant - something that has never happened. Nor would he say if he thought that the administration (www.nytimes.com) in which I addressed questions from Congressmen about my testimony before the global warming committee, I had already refuted in detail the points now belatedly raised again by the scientists who have written to Congress. (www.theguardian.com) opportunity to present a counterpoint to Mr. Wolff. And she has broadly discussed with friends the idea of a book to rebut â€Å"Fire and Fury.† (www.nytimes.com) Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:12 Greek Words You Should KnowUse a Dash for Number RangesEnglish Grammar 101: Sentences, Clauses and Phrases

The Horse Gallops co for Information mangment system Case Study

The Horse Gallops co for Information mangment system - Case Study Example There are several departments in the company dealing with the various logistics required in real estate. The contractors deal with the building of houses, while the maintenance department ensures that the commercial units are well maintained and operational. The trading and mortgage department deal with payment of the houses and general financial matters, while the general services department deals with serving the customers’ needs. I am the general manager of the Horse and Gallops Company. My role in the company is to ensure that the requirements of every customer are met by the various departments. It is, therefore, my job to link the various departments and ensure that the houses or commercial units are finished in time and as promised. There have been several complaints from customers that these departments are not linked and one has to jump from office to office to solve their problems. When it comes to payment there is also a disconnection between an individual who has to pay cash to the various departments. This problem is especially common when a customer wants more than one partition. Shaping of new businesses means latest threats for the businesses. New trends in Horse and Gallops are frequently employed to curb these risks. With the growth of the business, purchasing and developing innovative technological keys that cater to dangers that did not exist in the company when it was established should be enhanced. As different parties respond differently to unlike hazards, this enables them to set security aims. Understanding security perils is an extremely crucial step for organizations that want to set up security policies that can prevent future hazards. This approach is also called Threat scrutiny. It simply entails on pointing out the assets at risk, plus the evaluation of potential dangers on them. This is the most faced threat by most of today’s companies. The emerging and constant

The Individual American Experience Essay Example | Topics and Well Written Essays - 1000 words

The Individual American Experience - Essay Example Ortiz expounds on the influence of language in forming one's identity in an essay called "The Language We Know." In it, he counters the notion that English is only unifying factor in the American Experience. Ortiz was raised in an Acoma-speaking family. The power of these years upon his creative self-concept is clear. Ultimately; he defines "American" as some permutation of pretense and dispossession. He recalls his father's skill as stoneworker with sandstone and mud to build pueblos - the time, persistence, patience, and the belief that the walls might stand forever (188). He believed working with his father influences his writing (189). Both are methods of continuity. Both are ways in which a people may hold near to themselves (187). Although writing is his profession, building is always his trade. McBride challenges common and popular notions of insular identities based on simplified racial categories in his book called The Color of Water: a Black Man's Tribute to His White Mother. He counters the notion that racial difference is the defining factor in the African American experience. His dominant narrative is that of self-discovery through the rediscovery of ancestry. Ultimately; he defines "American" as a combination of eclecticism and hardship. This book is written uniquely. Chapter by chapter, it toggles between his mother's experiences of growing up in America with his own. His mother details the strict rules of Orthodox Judaism and how they affected her (16). Although his mother is white, she lives in a black world and refuses to acknowledge her whiteness (37). James lives in a home of "orchestrated chaos" (66). He sees his house as a combination three-ring circus and zoo. He describes some of his siblings - his sister Helen, the rebel; Rosetta, the resident queen of th e house; his brother Dennis, the civil rights activist and artist with aspirations of becoming a doctor. The whites at his mother Ruth's school hated Jews, and in public, James becomes ashamed of his white mother (98). 1n 1941, Ruth's Bubeh died. Ruth decided to return to New York (155). Her father tried to get her to stay; she refused. He told her that if she married a black man, she could never come home again. In 1992, while standing in front of a synagogue in Suffolk, James acknowledges his own connection to the synagogue and to Judaism (189). Abu-Jaber reveals tensions between American and Jordanian cultures in a work called The Language of Baklava: a Memoir. In it, she counters the notion that one Americanizes in some sterile standardized way. For example, her father learns to hail strangers greeting men and women alike with the same greeting: "Hey, bud!" As such, she I grows up thinking of all Americans as Bud (34). Abu-Jaber tells the story of growing up in upstate New York with periodic transplants to Jordan. Her dominant narrative seems to be stories of being raised by a food-loving Jordanian father and Bedouin tents. She completes her work with recipes illuminating American and Jordanian and painting the complex portrait of her displaced father who cooked as a method of continuing the past with the present. Ultimately; she defines "American" as being like her father's relationship with food. His daughters knowing how to feed themselves and others in ways that help define them as people. Drawing from my own personal

Tourism Management Essay Example for Free

Tourism Management Essay An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers Raymond K.S. Chu, Tat Choi*  Department of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong Special Administrative Region, Peoples Republic of China Received 16 December 1998; accepted 3 February 1999 Abstract Using an Importance}Performance Analysis (IPA), this paper examined business and leisure travellers perceived importance and performance of six hotel selection factors in the Hong Kong hotel industry. The six hotel selection factors identied were: Service Quality, Business Facilities, Value, Room and Front Desk, Food and Recreation, and Security. Both business and leisure travellers held the same perceptions towards all the six hotel selection factors. The IPA grids illustrated that the Value factor fell into the Concentrate Here quadrant; Service Quality, Room and Front Desk and Security in the Keep Up the Good Work quadrant; and Business Facilities and Food and Recreation in the Low Priority quadrant. Room and Front Desk and Security were found to be the determining factors for business and leisure travellers, respectively, in their hotel choice selection. Implications for Hong Kong hoteliers and researchers were discussed. 2000 Elsevier Science Ltd. All rights reserved. Keywords: Importance}Performance Analysis; Hotel selection factors; Business and leisure travellers 1. Introduction 1.1. The Hong Kong hotel and tourism industry Hong Kong has long been Asias most popular tourist destination. The total visitor arrivals for 1996 reached a record of 11.7 million, representing a remarkable 14.7 per cent growth over 1995, with HK$84.5 billion (US$10.8 billion) #owing into the Special Administrative Regions economy in foreign exchange earnings. The 14.7 per cent growth rate in 1996 out-performed the world average of 4.5 per cent, as well as the average growth rates for East Asia/Pacic and South Asia, with 7.9 per cent and 4.0 per cent respectively (WTO, 1997). In addition, approximately 8 per cent of Hong Kongs Gross  Domestic Product (GDP) is attributable to tourism (HKTA, 1998). However, since the beginning of 1997, Hong Kongs inbound tourism industry has experienced  an unprecedented decline. As illustrated in Table 1, the Hong Kong Tourist Association (HKTA) revealed that the numbers of visitors declined from 11.7 million in 1996 to 10.4 million in 1997, representing a 12 per cent fall (HKTA, 1998). The fall in visitor arrivals has been aggravated by the regional currency turmoil, which has made Hong Kong an expensive destination to travel in comparison with other Southeast Asian regions (Poole, 1997). The depreciation of the Thai baht, the Indonesian rupiah, the Malaysian ringgit, and the Philippine peso has inevitably attracted international travellers who prefer to seek bargain visits to these cheaper destinations. Hong Kong is now considered less vacation-friendly than previously as high in#ation has driven up prices. In 1989, 60 per cent of travellers rated shopping in Hong Kong as above average in value for money, but in 1993 the number fell below 45 per cent (HKTA, 1998). In the early 1990s, Hong Kong su!ered from a relatively high in#ation rate of about 10 per cent per annum as a result of an increase in labour and land costs. This paper attempts to identify both the importance and performance of hotel selection factors in the Hong Kong hotel industry using the Importance}Performance Analysis (IPA) model. More specically, the paper intends to compare perceptions of business and leisure travellers, in terms of importance and performance of hotel selection factors. By identifying the needs, desires and expectations of di!erent segments, hoteliers will be in a better position to develop tailor-made marketing strategies to cater for their target customers and to achieve competitive advantages. Source: Adapted from A Statistical Review of Tourism, Hong Kong Tourist Association (1998). 2. Literature review cent per annum in recent years (Hueng, 1997). The rising cost of accommodation in Hong Kong and the dwindling number of shopping bargains are continuously a!ecting the Hong Kong tourism industry (Brevetti, 1995). Such price in#ation threatens Hong Kongs reputation as a Shopping Paradise. Looking at the visitor prole, in particular at a comparison of business and leisure travellers, there appears to have not much signicant change between the two groups. The leisure segment has constituted almost 60 per cent of total visitor arrivals to Hong Kong over the past ten years, while the business segment contributed up to 30 per cent of total visitor arrivals over the same period (see Table 1). Regarding the hotel industry in Hong Kong, room rates have long been considered as the prime factor that adds to the cost of a trip, contributing to tourism downturn (Beck, 1997; Schloss, 1997). Schloss (1997) reported that Hong Kong hotels are more expensive to stay in than in Tok yo hotels, even when they o!er discounts. Beck (1997) mentioned that Hong Kong hotels are too expensive and that the  high cost is the single factor that continues to a!ect tourism in Hong Kong seriously. Research studies have shown that satisfaction with hotel properties, including services, facilities and price, appears to be one of the major factors leading to the success and repeat patronage of the destination (Shih, 1986; Stevens, 1992). To be successful in business, one must understand how customers perceive the product or service attributes, their importance and performance when compared with other competitors. The importance of being competitive and o!ering competitive advantage has been recognised for some years. In the hotel environment, where competition dominates, hoteliers must study the strengths and weaknesses of the product or service they provide and accurately dene their importance and performance. To maintain Hong Kongs present status as one of the worlds most attractive tourist destinations, hoteliers 2.1. Importance}Performance Analysis Importance}Performance Analysis (IPA) conceptually underlies the multi-attribute models that date back to the late 1970s. Martilla and James (1977) applied the IPA technique to analyse the performance of the automobile industry. Hawes, Kiser and Rao (1982) and Hawes and Rao (1985) used the IPA concept in retirement communities and health care applications. Sethna (1982) found the IPA technique to be a valid and powerful technique for identifying service quality areas that require remedial strategic actions. The underlying assumption of the IPA technique is that customers level of satisfaction with the attributes is mainly derived from their expectations and judgment of the products or services performance. IPA has become a popular managerial tool that has been broadly used to identify the strengths and weaknesses of brands, products, services and retail establishments in various industries in recent years (Chapman, 1993; Cheron, McTavish Perrien, 1989). Hemmasi, Strong and Taylor (1994) measured the service quality of hospital services using IPA as an alternative to the traditional SERVQUAL instrument devised by Parasuraman, Zeithaml and Berry (1988). While Evans and Chon (1989) used the IPA to formulate and evaluate tourism policy, Keyt, Yavas and Riecken (1994) and Hsu, Byun and Yang (1997) adopted the IPA technique in restaurant positioning. Lewis (1985) used the IPA as a competitive analysis technique to identify tourists perceptions of the hotel industry. Lewis and Chambers (1989) reported the e!ective use of IPA by the Sheraton Hotel in monitoring customer satisfaction. Almanza, Ja!e  and Lin (1994) used the IPA matrix to determine means for improving customer satisfaction. Martin (1995) examined service providers perceptions of customers expectations of quality service in the hotel industry using the IPA technique. In an increasingly competitive environment, a determination of the strengths and weaknesses of a  have high levels of performance in relation to these activities. In the Low Priority quadrant, attributes have low importance and low performance. Although performance levels may be low in this cell, managers should not be overly concerned since the attributes in this cell are not perceived to be very important. Limited resources should be expended on this low priority cell. Lastly, the Possible Overkill q uadrant contains attributes of low importance, but of relatively high performance. Respondents are satised with the performance of the organisations, but managers should consider present e!orts on the attributes of this cell as being overutilised (Evans and Chon, 1989; Hemmasi, Strong Taylor, 1994; Keyt et al., 1994; Martilla James, 1977; Martin, 1995). Fig. 1. Importance}Performance Analysis grid. Quadrant I Attributes are perceived to be very important to respondents, but performance levels are fairly low. This sends a direct message that improvement e!orts should concentrate here. Quadrant II Attributes are perceived to be very important to respondents, and at the same time, the organisation seems to have high levels of performance on these activities. The message here is To Keep up the Good Work. Quadrant III Attributes are with low importance and low performance. Although performance levels may be low in this cell, managers should not be overly concerned since the attribute in this cell is not perceived to be very important. Limited resources should be expended on this low priority cell. Quadrant IV This cell contains attributes of low importance, but relatively high performance. Respondents are satised with the performance of the organisations, but managers should consider present e!orts on the attributes of this cell as being overutilised. 2.2. Perceived importance and performance of attributes Attribute importance is generally regarded as a persons general assessment of the signicance of an attribute for a product. Many studies have attempted to analyse customer satisfaction in terms of both expectations that relate to certain important attributes and judgments of the attribute performance (Myers Alpers, 1968; Swan Coombs, 1976). However, there appears to have been diverse conclusions made about how one should relate attribute importance and performance. The concept of importance is viewed by customers the same as satisfaction (Barsky, 1992; Rosenberg, 1956). When a customer perceives an attribute as important, the customer will believe that the attribute will play a signicant role in in#uencing his or her product choice (MacKenzie, 1986). More recently, the term importance has been used to refer to the perceived importance of an attribute and its e!ect on product or service quality (Carman, 1990). Lilien, Kotler and Moorthy (1993) dened the term important attributes as those considered important by consumers, and that the various brands or products are perceived to di!er. Hemmasi et al. (1994), however, stated that performance lies in customer perceptions of performance of the attribute. Thus, the more favourable the perception of performance, the greater the likelihood of the choice from among similar alternatives. Therefore, it is strategically important for hoteliers to understand and to identify the product (or service) attributes perceived by customers as important, and to examine how customers perceive these product (or service) attributes. It is also very likely that a customers favourable post-purchase experience may lead him or her to repurchase if the customer is satised with the hotel performance. 2.3. Hotel attributes in hotel choice selection Those attributes directly in#uencing choice are determinant attributes: they may arouse consumers purchase intentions and di!erentiate from competitors o!erings  products or services importance and performance seems an undeniable constituent of success. The interpretation of the IPA is graphically presented on a grid divided into four quadrants. Fig. 1 illustrates the IPA  grid. The -axis reports the customers perceived importance of selected attributes, and the X-axis shows the products (or services) performance in relation to these attributes. The four identiable quadrants are: Concentrate Here, Keep Up the Good Work, Low Priority and Possible Overkill. In the Concentrate Here quadrant, attributes are perceived to be very important to respondents, but performance levels are seen as fairly low. This sends a direct message that improvement e!orts should concentrate here. In the Keep Up the Good Work quadrant, attributes are perceived to be very important to respondents, and at the same time, the organisation seems to  (Alpert, 1971). The services and facilities o!ered by a hotel, or hotel attributes, are those features of products or services that lead consumers to choose one product over others (Lewis, 1983). Wuest, Tas and Emenheiser (1996) dened perceptions of hotel attributes as the degree to which travellers nd various services and facilities important to customers satisfaction. Atkinson (1988) found that cleanliness of the accommodation, followed by safety and security, accommodation value for money, courtesy and helpfulness of sta! were identied as top attributes for travellers in hotel choice selection. Wilensky and Buttle (1988) mentioned that personal service, physical attractiveness, opportunities for relaxation, standard of services, appealing image, and value for money were signicantly evaluated by travellers. Rivers, Toh and Alaoui (1991) examined the hotel selection decisions of members and non-members of frequent guest programs. Their results showed that convenience of location and overall service received the highest ratings. Ananth, DeMicco, Moreo and Howey (1992) surveyed 510 travellers, asking them to rate the importance of 57 hotel attributes in hotel choice decision. The results showed that price and quality was rated as the most important attribute across all age categories, followed by attributes related to security and convenience of location. LeBlanc and Nguyen (1996), in particular, examined the ve hotel factors that may signal a hotels image to travellers. These ve factors were: physical environment,  corporate identity, service personnel, quality of services and accessibility. They suggested that marketing e!orts should be directed to highlight the environmental cues in order to attract new customers. An extensive review of the literature for the hospitality industry suggests that attributes such as cleanliness, location, room rate, security, service quality, and the reputation of the hotel have been considered by most tourists in hotel choice decision (Ananth, DeMicco, Moreo Howey, 1992; Atkinson, 1988; Barsky Labagh, 1992; Cadotte Turgeon, 1988; Knutson, 1988; LeBlanc Nguyen, 1996; Lewis, 1984,1985; Marshall, 1993; McCleary, Weaver Hutchinson, 1993; Rivers, Toh Alaoui, 1991; Wilensky Buttle, 1988). 2.4. Hotel attributes as perceived by business and leisure travellers Many studies have looked into a comparison between business and leisure travellers in their hotel selection criteria. These studies indicated that the important attributes a!ecting business travellers hotel choices were cleanliness and location (Lewis Chambers, 1989; McCleary et al., 1993; Taninecz, 1990), whereas security, personal interactions, and room rates were considered as important by their leisure counterparts (Clow, Garretson Kurtz, 1994; Lewis, 1985; Marshall, 1993; Parasuraman et al., 1988). Taninecz (1990) found that cleanliness,  comfort of mattresses and pillows, and quality of towels received the highest ratings from business travellers. Lewis and Chambers (1989) and McCleary et al. (1993) also found that location was the most important factor in#uencing hotel selection by all business travellers. However, they argued that a hotels catering facilities were not important in hotel selection, as th ere are often many alternative dining choices nearby. Leisure travellers seem to be more concerned with room rates and value in their initial hotel selection (Lewis, 1985). Parasuraman et al. (1988) found that the quality of personal interactions with employees was a critical component of the service quality evaluation. Employees service quality has been cited as important to leisure travellers when selecting overnight accommodation (Parasuraman et al., 1988). Knutson (1988) mentioned that leisure travellers were mainly concerned with a hotels safety and security. This concern might stem from the idea that leisure trips often involve families, and these travellers have a high sensitivity to what may occur around them when their families  are involved. Marshall (1993) and Clow et al. (1994) revealed that security was cited as one of the most important criteria in selecting a hotel. Tourists want to be safe and secure in their accommodation, and are willing to pay for this. The safety and security system may di!erentiate one property from its competition, hence becoming a competitive strategy that helps a hotel to gain tourists condence and trust. Ananth et al. (1992) found that leisure travellers were likely to express concern with regard to a hotels reputation and name familiarity. Other studies have suggested that some hotel attributes are seen as important by both business and leisure travellers. Knutson (1988) examined the di!erences between business and leisure travellers in an attempt to determine the attributes that initially attract these two types of travellers to a hotel, and that bring them back. Her ndings suggested that the following factors were considered by both business and leisure travellers when selecting a hotel for the rst time or for repeat patronage: (1) clean, comfortable, well-maintained rooms, (2) convenient location, (3) prompt and courteous service, (4) safe and secure environment, and (5) friendly and courteous employees. Lewis (1984,1985) tested 66 hotel attributes to determine the basis of hotel selection by 1314 business and leisure travellers in six hotels. The ndings showed that location and price were the determinant attributes for hotel selection for both business and leisure travellers. Cadotte and Turgeon (1988) examined data from members of the AH MA (American Hotel Motel Association) on the relative frequency of 26 categories of compliments. Survey results found that the ve most frequent compliments were: (1) helpful attitude of employees, (2) cleanliness of establishment, (3) neatness of establishment, (4) quality of service, and (5) employee knowledge of service.

For Another Mans Freedom :: essays research papers

For Another Man's Freedom "All men are created equal", but the men this is pertaining to are not the men losing blood in this battle at Gettysburg. The men losing their lives in this war are men fighting for what they believe in, for the benefit of their suggested equals. Stepping forward, and then looking back; these memories, and the impact these memories have, are not and will never be forgotten. The blood which was shed in this great battle at Gettysburg could never be forgotten. The blood being spoken of by Abraham Lincoln, was thought by many to have recycled into the earth, therefore making that ground sacred; also ascending to heaven. This battle ground and the battle which occurred here is be recognized by the people of United States of America as the "rebirth" of America. The only problem with these thoughts is that these were not the thoughts that were in the heads of the soldiers at the time. During the fighting these soldiers not only did not see this as the rebirth of a nation, but had "forgotten the cause" altogether. I do not believe that these men were necessarily fighting specifically for the rights of the slaves, but rather for the rights of all men including themselves. These men were thought to be "privileged", and at the time I am sure they believed that they were taking part in an inconceivable historical event. I am sure that at that time they did not realize that this would be an ongoing struggle even three-hundred years after their existence. The soldiers entered this battle with great pride, holding their flags high, hoping to make a difference. They did make a clearly substantial impact on their society , but this quest for equality is still being pursued. This fight was not considered the only option at the time, but peaceful talks were always considered. As society knows, peace talks are not always the best way to get through to a person opposing your views. While discussion in hopes of no war exist, war is already being planned within the rights of an individual's mind. In the Killer Angels supplement, the beautiful depiction of the war grounds is harshly interrupted by the grim commencement of the fighting. These men, through their devotion to their country, were proud to stay either until they died, or until the fighting had ceased. Many references to God are made in this Second Inaugural Address, and these references are also made in the Killer Angels. The soldiers in the battle

Family and Doctor Essay

Before I go with the topic to express â€Å"Why I want to be a part of Yashoda’s Young Doctor’s Camp†. I like to tell a small incident that had changed my goal and the way I really got admired. The incident took place when I was studying in class 6. I was suffering with high fever, and then usually my parents took me to the nearby doctor. This was the time when my brain was concentrating seriously, I observed that all the patients were keen to meet the doctor and express their disarray. They relied on the doctor totally which was easily understood by their smiling faces after consulting the doctor. They also believed that he was the only one who can cure their disarray. This made me to think that the profession of a doctor has a high position in the society and he is the one who will be trusted forever. Then I have decided to have my goal to become a doctor. I started to work hard from that moment towards my goal. Even I used to have a feeling in my mind that I can really do my best to prove myself. From then I started to work hard in the field of science . This showed me immense results . I was able to maintain a huge patience in my all works. And even I started to analyze what should be maintained to have a good health. Being a doctor is really tough and it will need huge patience and hard work. I want to relate to another incident that took place in my life when I was 2 years old. Don’t be shocked that how I can remember what happened when I was two years old it is not magic, but my father revealed it to me. I used to live with my grandparents those days. I was suffering with heavy motions those days. My grandfather was cautious about the viral infections and took me to the hospital for treatment. The doctor gave me a medicine named with ‘G’. My grandpa gave the prescription to the pharmaceutical shop person. H e gave the medicine to my grandpa and it was given to me. But, the results after using the medicine were different; my disarray was not cured for even after some days. This made my grandpa to check the medicine he found that a single letter ‘I’ was misplaced with a letter ‘r’. This incident when my father was saying I was amazed to know that a single letter plays a vital role. I learnt that a doctor should be always aware about his actions and I started to think before once before I do anything. This will make me to take good decisions. But I think this will not be the trait of the real doctor’s as they are really very much experienced in their profession. This made me also realize that to become a good doctor we should be experienced in the profession. So I think by now you might have made a picture what kind of girl I am. I possess patience, I believe in truth; I will take the responsibility for my action’s and I will believe in the word â€Å"trust†. And I believe that being a doctor is like giving a commitment to serve for the society. So, before I go on with expressing my curriculum performance, I have to say a few lines on Yashoda Hospitals. They were really awesome and the doctor’s are really friendly and caring. You can ask me how I can say this feedback. I have an original experience with Yashoda hospitals. W hen my uncle had an accident in the industry almost his hand fingers were crashed. When we immediately rushed to the nearby hospitals they said that the whole hand should be removed. The pain felt by my aunt when she heard this was still in my heart. Then my father had a thought with him to take to the Yashoda hospital will be a good way. Only a single second after his words, we rushed to the Yashoda hospital. We observed that the crews of Yashoda Hospital were really caring towards the patients. Then we met the doctor and he said that no problem to the hand it will be cured with an operation. This stunned me that there are different kinds of treatments going on. And this even made me clear that Yashoda hospital doctors are the ones with immense character and also they believe in the proper treatment. And I forgot to mention that I take care of the animals suffering with hunger as instructed by my biology teacher to take care of the poor ones by giving them food. This was one of the reasons why I rushed to my teacher when she said I am eligible for a camp with Yashoda hospital doctors. And then coming to my curriculum I am good at Physics, Chemistry and Biology. I even do my bit good to get higher grade in maths. Coming to the languages I know I can speak in Telugu, English and a bit of Hindi. I am helpful and friendly with my friends. I will respect the elders. And I am always ready to learn anything. I have high confidence in myself. I will concentrate in my studies to show good performance through my higher grades. I even take almost everything serious except a fight with my sister. I will read books a lot. I will usually gather good science facts and the collection of things which I felt amazed will be with me always. I don’t get irritated fast. I will even take good exercise and balanced diet to keep my body fit. I will also gather the up to date information about the new techniques in the treatment of patients. I am lso a bit patriotic because I feel that doing something to the mother land is really a great job. This was one of the main reason why I chose to be a doctor because I can serve my country. I believe in the principles of Abdul kalam and Mother Teresa. I would also state one of the main aspects of mine which my mom says wrong, but I feel it is right; the query is that I usually work hard by sitting to study at least for 5 hours a day. But my mom says you should study even hard, but I believe in studying with concentration and practical experiences rather sitting like a book worm. I believe the fact that if you love your work you will excel in it. I think these are the qualities I posses and it is up to you whether you select me. I want to experience originally how a doctor behaves and correct myself if am doing a mistake now itself so that I can excel in my profession better in the next coming years. I believe that these are the traits that are of a doctor. If I missed anything, I will learn it through Yashoda hospital doctors in the camp. I hope that I will get selected for this camp, and I believe that one day I will surely be a good doctor.

Feasibility Study on Carbonated Drinks Essay

I. Introduction An effervescent drink that releases carbon dioxide under conditions of normal atmospheric pressure. Carbonation may occur naturally in spring water that has absorbed carbon dioxide at high pressures underground. It can also be a byproduct of fermentation, such as beer and some wines. Many curative properties have been attributed to effervescent waters (e.g., aiding digestion and calming nerves), but few have been scientifically tested. The term seltzer once referred to the effervescent mineral water obtained from the natural springs near the village of Niederseltsers in SW Germany. Today, however, seltzer is simply well-filtered tap water with artificially added carbonation. Club soda is also artificially carbonated but contains other additives as well, including sodium bicarbonate, sodium chloride, sodium phosphate, sodium citrate, and sometimes light flavoring. Artificial carbonation was first introduced in 1767 by an Englishman, Joseph Priestley, and was commercialized in 1807 by Benjamin Silliman, a Yale Univ. chemistry professor, who bottled and sold seltzer water. After 1830, sweetened and flavored (lemon-lime, grape, orange) carbonated drinks became popular. In 1838, Eugene Roussel added a â€Å"soda counter† to his Philadelphia shop; by 1891, New York City had more soda fountains than bars. In 1886, John S. Pemberton, an Atlanta druggist seeking a headache and hangover remedy, added kola nut extract to coca extract and produced Coca-Cola. A pharmacist named Hires invented root beer in 1893. Today, heavily sweetened, carbonated drinks, or sodas, are among the most popular beverages in the world. In the last two decades, the introduction of diet drinks containing artificial sweeteners has increased sales of carbonated beverages. Annual Coca-Cola sales alone total more than a billion dollars, and sodas account for one-fourth of the annual sugar consumption in the United States. Soft drinks or carbonated drinks can be found most anywhere in the world, but nowhere are they as ubiquitous as in the United States, where 450 different types are sold and more than 2.5 million vending machines dispense them around the clock, including in our schools. The American Beverage Association says that, in 2004, 28 percent of all beverages consumed in the U.S. were carbonated soft drinks. Beverages are carbonated for various reasons. Many people find the fizzy sensation to be pleasant and like the slightly different taste that carbon dioxide provides. Carbonated beverages, particularly naturally carbonated spring water, were once thought to be health tonics, and the effervescence can help soothe an upset stomach. To keep the carbon dioxide dissolved, cans and bottles of soda must be kept under high pressure. Containers might explode when shaken, because of the build up of the gas, or the beverage might spray out when a shaken container is opened. The carbon dioxide in a carbonated beverage also causes people to burp after they drink it, because the gas is released after being ingested into the body. II. Types of Carbonated Drinks A. Soda – Many people begin to drink carbonated beverages in childhood with a first sip of Coke, Sprite or Dr Pepper at a birthday party. B. Coffee – Although the ventures didn’t succeed, Starbucks tried to introduce a carbonated coffee beverage called Mazagran and Coke attempted the same thing with Kona. C. Carbonated Water – Carbonated water (also known as sparkling water, fizzy water and seltzer) is popular among weight-conscious or other people who want to avoid sugar sodas. It is available plain and in a variety of light flavors, like lemon, raspberry and vanilla. D. Sparkling Wine (Champagne) – Sparkling wine—or champagne, depending on where the beverage was produced—is the drink of choice for celebrations and also pairs well with light dishes like fish or chicken. E. Energy Drinks – Enviga, Red Bull, Jolt and Monster are carbonated drinks that have stimulants that help energize. F. Juices- You can buy juice that has carbonation but check their nutrition labels to see how healthy they are. One example is the Nantucket Nectars line of lightly carbonated juices called Nectar Fizz. III. Technical Feasibility A. Business Location Location to setup a Carbonated Drink Distribution is on a urban area where everybody can have an access buying drinks. Location can be on a beach for summer is coming everyone wants cold drinks. IV. Organizational Feasibility A. The legal status of business play an important role in any setup; the proposed Carbonated Drink store setup is assumed to operate as a Franchise of bigger organizations. V. Conclusion Carbonated Drinks are what most people want. Drinks like this will consumed by most of people especially in urban area where it is now the trend.

4 Top Secrets to Professional Success for Millennials

4 Top Secrets to Professional Success for Millennials Like the Baby Boomers before us, the Millennials are fast becoming a major force in the workplace. As we move onto career paths from school and internships, there are new challenges to the status quo. But how do we negotiate those- and more importantly, how do we help define what we want the workforce to be as we move forward? 1. Build Your Brand Like It’s Your Job.More than ever, social media is a factor in hiring. Keeping a close eye on what you put out there on Instagram, Vine, Twitter, etc. is an essential way to manage your professional image. Share content relevant to your field, and monitor who’s reposting and engaging you on that content. And for the goofy/personal stuff? Set up a private account that’s just for you and your social crew, and make sure it’s entirely separate from your â€Å"Janie Smith, Marketer Extraordinaire† profile.2. Think Outside the 9-to-5 Box.One of the defining moments for the Millennial generation of workers was the economy crash of 2008. Younger workers were often lost in the shuffle as jobs were cut all over the place. But that wasn’t necessarily doom- it was a wake-up call that maybe the standard 9-to-5 job isn’t the only way to go. Many people can make their career work as freelancers, part-time workers while pursuing other opportunities, teleworkers, and other nontraditional employees. Being flexible may be the best option for you.Also, don’t hesitate to use non-paid experience as a selling point on your resume. If you picked up stellar office communications during your internship, say so. If you developed rockstar time management skills during your volunteer gig, list it.3. Play the Long Game.Plan ahead. Retirement may be a long time away, but there’s an awful lot that can happen in the meantime. Be smart about financial planning, but also about whether you’ll want to have a family at some point, or start your own business. The earlier you get started f actoring long-term goals in to your plans, the easier it will be to actually set them in motion when the time comes.4. Think About More Than Money.A high-paying job in your chosen field is The Dream†¦ who doesn’t want that? But there may come a time when you need to consider whether other factors are just as important as the salary figure. Flexible work arrangements, vacation time, and the ability to travel may end up being just as golden to you as a slightly higher paycheck.   Definitely take your priorities into consideration during any hiring and negotiation process.As Millennials face a unique moment in their career paths, you should see it as a chance to take hold of the process and find ways to develop it (and yourself) into the professional world you’d like to see.

Colleges Where 75% of Students Score 30 - 36 on the ACT

Colleges Where 75% of Students Score 30 - 36 on the ACT When youre considering to which college or university to apply, sometimes its helpful to browse through schools who have students scoring similarly on the ACT as you did. If your ACT scores are completely lower or higher than 75% of the students who were accepted to a particular school, perhaps youd be better off searching for a school where students are more in your range, although exceptions are certainly made all the time. This is a list of colleges and universities where 75% of the accepted students scored above or at a 30 - 36 composite score on the ACT. What does this mean? The following schools are accepting students who are scoring at the top of the ACT range! If you have scored between 30 – 36 and all your other credentials fit – GPA, extracurricular activities, recommendation letters, etc. – then perhaps one of these schools would be a good fit. Please keep in mind that this list is for the composite ACT score – youll see ACT scores a bit lower on particular sections (English, Mathematics, Reading, Science Reasoning), but the composite scores are always between 30 - 36. More ACT Score Information How to Understand Score PercentilesAverage National ACT ScoresACT Scoring 101: Scaled Vs. Raw 1. Amherst College Amherst, MassachusettsWebsite: amherst.edu ACT Composite: 25th Percentile: 3075th Percentile: 34 2. Bowdoin College Brunswick, MaineWebsite: bowdoin.edu ACT Composite: 25th Percentile: 3175th Percentile: 33 3. California Institute of Technology Pasadena, CaliforniaWebsite: caltech.edu ACT Composite: 25th Percentile: 3375th Percentile: 35 4. Colgate University Hamilton, New YorkWebsite: coldgate.edu ACT Composite: 25th Percentile: 3075th Percentile: 32 5. Columbia University New York, New YorkWebsite: columbia.edu ACT Composite: 25th Percentile: 3275th Percentile: 35 6. Cornell University Ithaca, New YorkWebsite: cornell.edu ACT Composite: 25th Percentile: 3075th Percentile: 33 7. Dartmouth College Hanover, New HampshireWebsite: dartmouth.edu ACT Composite: 25th Percentile: 3075th Percentile: 34 8. Duke University Durham, North CarolinaWebsite: duke.edu ACT Composite: 25th Percentile: 3075th Percentile: 34 9. Franklin W. Olin College of Engineering Needham, MassachusettsWebsite: olin.edu ACT Composite: 25th Percentile: 3375th Percentile: 34 10. Harvard University Cambridge, MassachusettsWebsite: harvard.edu ACT Composite: 25th Percentile: 3275th Percentile: 35 11. Harvey Mudd College Claremont, CaliforniaWebsite: hmc.edu ACT Composite: 25th Percentile: 3375th Percentile: 35 12. Johns Hopkins University Baltimore, MarylandWebsite: jhu.edu ACT Composite: 25th Percentile: 3075th Percentile: 33 13. Massachusetts Institute of Technology Cambridge, MassachusettsWebsite: http://web.mit.edu/student/ ACT Composite: 25th Percentile: 3275th Percentile: 35 14. Middlebury College Middlebury, Vermont Website: middlebury.edu ACT Composite: 25th Percentile: 3075th Percentile: 33 15. Northwestern University Evanston, IllinoisWebsite: northwestern.edu ACT Composite: 25th Percentile: 3175th Percentile: 34 16. Princeton University Princeton, New JerseyWebsite: princeton.edu ACT Composite: 25th Percentile: 3175th Percentile: 35 17. Rice University Houston, TexasWebsite: rice.edu ACT Composite: 25th Percentile: 3075th Percentile: 34 18. Stanford University Stanford, CaliforniaWebsite: stanford.edu ACT Composite: 25th Percentile: 3175th Percentile: 34 19. Swarthmore College Swarthmore, PennsylvaniaWebsite: swarthmore.edu ACT Composite: 25th Percentile: 3075th Percentile: 33 20. Tufts University Medford, MassachusettsWebsite: tufts.edu ACT Composite: 25th Percentile: 3075th Percentile: 33 21. University of Chicago Chicago, IllinoisWebsite: uchicago.edu ACT Composite: 25th Percentile: 3175th Percentile: 34 22. University of Notre Dame Notre Dame, IndianaWebsite: nd.edu ACT Composite: 25th Percentile: 3175th Percentile: 34 23. University of Pennsylvania Philadelphia, PennsylvaniaWebsite: upenn.edu ACT Composite: 25th Percentile: 3075th Percentile: 34 24. Vanderbilt University Nashville, TennesseeWebsite: vanderbilt.edu ACT Composite: 25th Percentile: 3275th Percentile: 34 25. Washington University in St. Louis Saint Louis, MissouriWebsite: wustl.edu ACT Composite: 25th Percentile: 3275th Percentile: 34 26. Williams College Williamstown, MassachusettsWebsite: williams.edu ACT Composite: 25th Percentile: 3075th Percentile: 34 27. Yale University New Haven, ConnecticutWebsite: yale.edu ACT Composite: 25th Percentile: 3175th Percentile: 35

Cultural competence in nursing Research Paper Example | Topics and Well Written Essays - 1250 words

Cultural competence in nursing - Research Paper Example The first national identity is the national anthem. National anthem was composed at the start of the country’s first war of independence in 1868.Its symbolizes a call to arms that evokes the image of the country’s poor peasants in Bayamo. The second national symbol is the country’s flag. The white stars on it represent Masonic lodges in which the fight against its enemy, Spain was organized (Kapcia, 2005). Lastly the country third national symbol is flag of the 26th July movement. This flag is used as a symbol to remember and honor Castro’s attack on the army barracks. It serves as a symbol of the country resistance from dictatorship of imperialism of the U.S. Question 2 Willingness of Cubans to share their thoughts, feelings, and ideas Cubans are very friendly and open in their communication. They normally share their problems, ideas, thoughts, concerns, and also many details relating to their personal life with other co workers (Herrera, 2011). Cubans te nd to regularly share their thoughts and ideas with other Cubans. They are mainly spotted standing closer to each other in public places as the converse and share their thought with their friends. Cubans take it as a taboo to discuss about their country’s government, political or social situation whenever they are talking to a stranger whom they don’t have a close relationship with (Herrera, 2011). This is because the socialism form of governance in the country is not a democratic system thus people are afraid to be labeled as enemies of government, thus they avoid any political, government, and social discussion with strangers and government officials. Question 3 Practice and meaning of touch in Cuban culture Cubans highly embrace the power of touch in their daily lives. Touching is considered as a sign to show affection to your friends and close relatives (Kapcia, 2005). Touching your friends and relatives does not indicate any sign of sexual attraction to the other person, thus it is culturally accepted. Both men and women, ensure there is fair amount of touch amongst themselves during conversations periods.Usually,whenever men are greeting one another, they shake hand, and even to some extent close friends engage in giving each other a firm hug, which may be followed by a few slaps on the back. This is a sign of appreciation and showing friendship amongst themselves. Whenever the male is greeting a person of opposite gender, mostly a handshake will do. But to family members and close friends, a light kiss on the cheek is shared (Kapcia, 2005). To women, whenever they are greeting each other, they mainly kiss each other once in the cheek. Question 4 Personal spatial and distancing strategies used by used by Cubans when communicating to their friends and families versus when communicating to strangers In Cuba, when an individual is communicating with a family members, friends, and also co workers, he or she tends to maintain a very short distan ce. Cubans perceive a distance of more than three feet’s between the communicators as a factor that hinder their communication efficiency (Herrera, 2011). They always step closer to a range of one foot distance to be more comfortable as they speak to their friends and relatives. However, whenever they are speaking to strangers, Cubans always tend to maintain a distance. This clearly shows that Cubans always prefer standing close to one another whenever they are talking to a person they know well as opposed to talking to a stranger, when they keep a far

Carbon footprint Research Paper Example | Topics and Well Written Essays - 750 words

Carbon footprint - Research Paper Example According to a research conducted by University of California, average American household carbon emissions are about 19.8 metric tons of carbon emissions. However, some of our activities increase the average level of carbon emissions. In my daily routine, I use to travel in my car to a fair distance to the gym where I workout for about 1 hour and then take sauna for about 15 minutes and then travel back to home. The total distance to gym from my home and form gym to my home is about 10 miles that adds 1.43 metric tons of carbon emission to my individual carbon footprint. Working out at gym for 1 hour further adds 0.28 metric ton of carbon footprint per year. In the similar manner, my food carbon footprint is also high, as I do like cheese and beef that have the most carbon footprint (Environmental Protection Agency, 2014). I have an old inefficient refrigerator at home that makes a lot of noise but less cooling. The carbon footprint of the refrigerator is about 175 Kg. My television footprint is about 215 Kg that is the exact value of emitted carbon-dioxide from a television if we use it for 4 hours daily. I almost utilize the watching machine daily that adds about 91 Kg of carbon emission to my individual carbon footprint (Vaughan, 2009). In order to reduce my personal carbon footprint, I must change my lifestyle, particularly, some of the activities that have higher carbon footprint. The activities like sauna, workout, driving in car to the gym, watching television and using incandescent lights are required to be changed (Sovacool & Brown, 2010). At very initial stage, I will calculate the calories that I reduce during the workout at gym and sauna. It is better to do any alternate exercise like cycling, jogging or any other activity. Cycling for short distance for grocery reduces the travels carbon footprint as well as reduces the calorie count of the body and makes a person fit. I will